Patricia Vasconcellos, formerly VP of Supply Chain for Flowserve, talks about circular supply chain, supply chain responsiveness, resilience and customer needs. Then closes with post-COVID-19 supply chain. Episode Notes:

00:34 - CSCMP

03:22 - Circular supply chain, re-use of materials (Accenture, Philips)

06:03 - H&M

07:00 - EU estimates 12% growth in GDP from circular supply chain

07:49 - Blockchain and IoT to build trust (Mastercard)

10:40 - EDI 11:51 - Sustainability

15:39 - GAP, Starbucks, GE, Honeywell sustainability efforts

17:25 - Data governance

19:03 - Resilience of supply chains

25:28 - Planning to manage risks

27:40 - Break

28:34 - Speed required to meet customer demand

31:38 - Tesla, GM partnering with Medtronics and Abbott

32:50 - Stockouts

34:18 - Tiger teams

35:26 - SCM tools: IBM Watson (AI), Amazon, Ariba

40:12 - Payment processing inefficiencies

41:08 - Transportation cost

43:23 - Batch of one customization

44:03 - ‘Onshoring’

46:48 - Security

50:36 - Freight forwarders

54:55 - Break

56:16 - Creativity for post-COVID-19 supply chain

1:00:33 - Procurement tiger team to leverage demand and buy in bulk

1:11:00 - Technology to manage labor costs

1:11:41 - Synchronization through blockchain

1:21:53 - Importance of training talent to “leap”